Terms and Conditions

Terms of Service

§ 1 Scope and Provider

§ 2 Conclusion of contract

§ 3 prices

§ 4 shipping costs

§ 5 Delivery conditions

§ 6 Terms of payment

§ 7 Cancellation Policy

§ 8 Transport damage

§ 9 Warranty

§ 10 Final Provisions General Terms and Conditions (with legal information)



§ 1 Scope and Provider

These terms and conditions apply to all orders that consumers (§ 13 BGB) on the online store of Kerzenlaedl, owner Anke Sitza, Seestrasse 18 in 85125 Kinding (hereinafter "candles Laedl"), leave. A consumer is any natural person who enters into a legal transaction for a purpose that can be attributed neither to their commercial nor to their independent professional activity.

 
§ 2 Conclusion of contract

By placing the products in the online shop, we make a binding offer to conclude a contract for these items. The contract is concluded by clicking on the button [Buy / order with payment] to accept the offer for the goods contained in the shopping cart. Immediately after sending the order you will receive a confirmation by e-mail.

§ 3 prices

The prices stated on the product pages include VAT and other price components and exclude shipping costs.

§ 4 shipping costs

§ 4.1 For delivery within Germany, we charge € 3.90 up to 2Kg and> 2KG € 5.90. For shipping to the EU (member states of the European Union) <2Kg 9, - Euro and up to 5KG 16, - Euro
§ 4.2 When paying by cash on delivery, an additional fee of 4.90 Euro (EU 5.50) is due, which the delivery agent levies on site. Further taxes or costs do not apply.

§ 5 Delivery conditions

§ 5.1 The delivery takes place within Germany and in the member states of the European Union with DHL standard delivery.

§ 5.2 The delivery time is, unless otherwise stated in the offer, 3-5 days. For foreign deliveries about 5-8 days

§ 6 Terms of payment

§ 6.1 The payment is made either in advance, cash on delivery, invoice, credit card or direct debit.

§ 6.2 If you select the payment method in advance we will give you our bank details in the order confirmation. The invoice amount has to be transferred to our account within 10 days. When paying by credit card, your account will be charged with shipping the goods.

§ 6.3 When selecting the payment method invoice, you will receive the payment information with the invoice. The invoice is payable within 7 working days, from receipt of the goods. Should you be foreseeably prevented on the day of delivery (travel, cure, etc.) please let us know when ordering.

§ 7 Cancellation Policy

§ 7.1 Consumers have a fourteen-day right of withdrawal.

Cancellation policy Withdrawal